Meter Reading

Always know where your meter is.  DO NOT MOW OVER IT!  You might end up paying to fix it!

STEP 1   Locate your meter pit,  Remove the lid by flipping over. There are wires connected to the lid, so do not slide off.   

STEP 2   Once you open the lid, you will see the meter inside the pit. If there is water in the meter, you may have to dip it out. Do not pull up on the meter or mess with it in any way.  Read the number display from left to right. Be sure to include all the zeroes including the stationary zero. This is your meter reading. 

STEP 3   Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.